Hello @Suggy ,
In ServiceNow's CMDB, the Sys Class Path field is used to identifying the hierarchy or path of a CI within the CMDB class structure. It's particularly useful in distinguishing between different levels of configuration items and understanding their relationships within the CMDB.
Using Sys Class Path, you can easily determine the hierarchy and relationships between these CIs within the CMDB. This information is valuable for various CMDB-related activities such as reporting, change management, and service mapping.
Overall, the Sys Class Path field in CMDB serves as a navigational aid, helping users understand the structure and relationships of configuration items within the CMDB hierarchy.
Example:
Let's consider a simple example involving CIs related to a computer system:
CI 1: Server
CI 2: Application
CI 3: Database
In this example, CI 3 (Database) is related to CI 2 (Application), which in turn is related to CI 1 (Server). Each CI has its own class in the CMDB hierarchy.
Now, let's assume the Sys Class Path values for these CIs:
CI 1 (Server): cmdb_ci_server
CI 2 (Application): cmdb_ci_server/application
CI 3 (Database): cmdb_ci_server/application/database
With these Sys Class Path values:
CI 1 is identified as a Server.
CI 2 is identified as an Application belonging to the Server class.
CI 3 is identified as a Database belonging to the Application class, which in turn belongs to the Server class.
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