What is the link between approver/ fulfiller licenses and types of subscriptions?

Vanishree MR
Kilo Contributor

In service now we have 4 types of subscriptions

1. Capacity

2. Per-user

3. Unlimited

4. Unrestricted user.

So how can we differentiate these types with Approver and Fulfiller licenses, or how to check which subscription has which type of licenses, please help.

2 REPLIES 2

Kieran Anson
Kilo Patron

Hi,

Those 4 types are the metering types for the license models. Requester, Approver, and Fulfiller are varying user types.

I'd recommend taking the Subscription Management course for clarity

Subscription Management Overview (San Diego) - Now Learning (servicenow.com)

In general, a user will only need a license if they are not a requestor. 

Approvers map to Business Stakeholders for "modern" contracts

Fulfillers align to either Unrestricted or User based products such as a ITSM, ITBM etc.

There's nothing in that course on fulfiller / requester roles.