What is the link between approver/ fulfiller licenses and types of subscriptions?
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‎08-01-2022 02:52 AM
In service now we have 4 types of subscriptions
1. Capacity
2. Per-user
3. Unlimited
4. Unrestricted user.
So how can we differentiate these types with Approver and Fulfiller licenses, or how to check which subscription has which type of licenses, please help.

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‎08-01-2022 03:32 AM
Hi,
Those 4 types are the metering types for the license models. Requester, Approver, and Fulfiller are varying user types.
I'd recommend taking the Subscription Management course for clarity
Subscription Management Overview (San Diego) - Now Learning (servicenow.com)
In general, a user will only need a license if they are not a requestor.
Approvers map to Business Stakeholders for "modern" contracts
Fulfillers align to either Unrestricted or User based products such as a ITSM, ITBM etc.
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‎08-06-2024 10:51 PM
There's nothing in that course on fulfiller / requester roles.