What is the purpose of Display field on each table?

[shabbir5]

Hi All,

we are having OOB field called Caller on the incident form --> reference to USER table.

and on user table for all fields diplay is showing as false

but when i click that caller field i can see ( NAME , FIRST NAME , LAST NAME , EMAIL)

how we are  getting as default lookup (NAME , FIRST NAME , LAST NAME , EMAIL)?

then I made "name" field as Display TRUE , then there is no difference in the caller lookup

can someone please explain what is the real purpose of DISPLAY field ?

Thank you,

Shabbir Shaik

[Sandeep Rajput]

@shabbir5 did you check the reference qualifier on the caller field? it should have the ref_ac_columns populated hence you are seeing those additional fields.

[HussR]

When you have the popup window you can right click and bring the menu and then update the "List Layout" and save it. 

[Robbie]

Hi @shabbir5,

To answer your question directly: What is the purpose of the Display field on each table?

The display field is the value displayed to the user when viewing a record from that table. Using your example - for the user table, this is typically the 'name' field which is a concatenation of both the users first name and surname.

Importantly - this is the default system wide wherever the user table is referenced.

However, it is possible to override this and display more data (as you've explained) on an individual field or form basis such as the caller field on the incident form.

By configuring the reference qualifier for that field, you are able to display additional fields such as email for example.

To display just the email address on the caller field for the incident table only (thus overriding the default),

Remove / edit the syntax where you see 'ref_ac_columns' within the 'Attributes' field. 

Note - By default and OOB (Out Of Box) this field displays name and email address. Is there a reason why you would not want to display the name as well as the email.

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.


Thanks, Robbie

[shabbir5]

Hi Robbie,

Thank you for your response , my concern is there is no relationship between making a field as display true and using ref_ac_columns to make fields  as visible on reference fields ??

--> i made lot of fields display on group table , but what is the difference , what is the advantage we will get after we make fields display as TRUE ??

Thank you,

Shabbir