What is the purpose of Web Service Access only in user registration form

Uday32
Kilo Contributor

What is the purpose of Web Service Access only in user registration form

4 REPLIES 4

Boyan1
Kilo Sage

Hello, 

The purpose of this is described in below document.

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/users-and-groups/...

 

In short, user that has this property set to true cannot login via ServiceNow UI. Such users are mainly used for integrations.

Best regards,

Boyan

siva_
Giga Guru

Web Service Access Only check box is checked for the users accounts who need to be the service accounts 

There are two types of accounts 

1)User Accounts 

2)Service Accounts

 User Accounts can be used to login with user name and password via Servicenow UI

Where as service accounts are used in giving user name and passwords on integrations in PostaMan tool while testing or accessing endpoints of integrations , they cannot be logged in via Service now UI 

These are generally set up while setting integrations , where you need to create a user account in servicenow which cannot be used to directly login to the system (Access provided only via webservices)

Hope this helps 

 

Mark this response as correct if that really helps

Thanks,

Siva 

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Uday,

there are few types of users who will be used for API authentication purpose; the credentials are shared with 3rd party team.

These users can login to the instance from UI.

In order to block those type of users this checkbox when set to true ensures that this user cannot login to the UI and will be used only for API purpose.

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

ARG645
Tera Guru
One liner : web service access only checkbox only grants a NON interactive Session for the user.