What is the recommended or best practice of setting the user preference to dashboard and deprecating homepages?

[Eliseo Jr Noble]

What is the recommendation or best practice when setting the user preference to dashboard and deprecating homepages?
Should users be restricted to login for the meantime because doing so can override the dashboard user preference?
Should users not be allowed to visit homepages and dashboards for the meantime?
What will happen / What will the actual user see while we set the dashboard props and replace all the user preferences?

[Community Alums]

Hi Eliseo, you can try below article this might be helpful. https://community.servicenow.com/community?id=community_article&sys_id=cd7bff03db80119039445ac2ca961910 Few important points 1. (com.glideapp.home.deprecate_homepages) if this properties is false user can have access to homepage otherwise can't. 2. If above property is true, then property my_home_navigation_page in user preferences is checked 3. If no entry of my_home_navigation_page then property (com.snc.pa.ui.preferences_dashboards) in user preferences is checked 4. If no entry of (com.snc.pa.ui.preferences_dashboards) then property 'glide.home.page. in sys_properties is validated. 5. If 4 redirect previous used page but user is new then lading page will refer self service. This is new ui experience,hope this will be helpful for you.

[Eliseo Jr Noble]

thanks for your reply Abhay.

would just like to ask what you by self-service?

were you referring to the first module in self-service?

thanks.

[Community Alums · Accepted solution]

Hi, After enabled Next Experience, if you create a new user they will be landing on self-service homepage page which would be blank ,you can check this to create a new user and impersonate that you will see url for default landing page for them. For this you can set property 'my_home_navigation_page' as dasboard homepage '?pa_dahboard.do', so all new user will land on dasboard homepage. Hope this will help you.

[Eliseo Jr Noble]

thank you very much for the info Abhay.