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What is the recommended or best practice of setting the user preference to dashboard and deprecating homepages?

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Eliseo Jr Noble
Tera Expert

‎06-27-2022 05:51 AM

What is the recommendation or best practice when setting the user preference to dashboard and deprecating homepages?
Should users be restricted to login for the meantime because doing so can override the dashboard user preference?
Should users not be allowed to visit homepages and dashboards for the meantime?
What will happen / What will the actual user see while we set the dashboard props and replace all the user preferences?

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Community Alums
Not applicable
In response to Eliseo Jr Noble

‎07-03-2022 11:56 PM

Hi, After enabled Next Experience, if you create a new user they will be landing on self-service homepage page which would be blank ,you can check this to create a new user and impersonate that you will see url for default landing page for them. For this you can set property 'my_home_navigation_page' as dasboard homepage '?pa_dahboard.do', so all new user will land on dasboard homepage. Hope this will help you.

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ServiceNow Tec2
Mega Sage

‎07-06-2022 07:10 PM

This has been resolved by ServiceNow Technical Support. Please refer to KB0997506 for more information.
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