What is the use of Subscription management when dealing with per-user subscription?

Suggy
Giga Sage

‎02-04-2025 05:42 AM

We want to measure per-user subscription license details.

If I need to use Subscription management product, I need to add groups in the workspace, whenever there are changes to groups (addition/deletion etc) I need to make those changes in the workspace. Its needs maintenance.

Also if we have given the roles to the user directly, Subscription management will not catch the license details.

 

If we write the query directly on sys_user_has_role table, my job is done!

So what is the use of Subscription management when dealing with per-user subscription? Just fancy thing?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-04-2025 05:44 AM

Hi @Suggy 

 

Not that is the case, the subscription management provides more insights also this is what I heard from the query you ran and the results shown in subscription management can be different.

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Suggy
Giga Sage
In response to Dr Atul G- LNG

‎02-04-2025 07:48 AM

@Dr Atul G- LNG  Results are almost the same. It can be different because, if a user is given a role directly(not via group), such users would be missed in Subscription management dashboard, but the same will not be missed when running a query on sys_user_has_role.

So sys_user_has_role  is always a winner for me and thats the reason I feel subscription management product is just a fancy product or half baked product unless someone counters me when it comes to tracking per-user license 😉

AndersBGS
Tera Patron
Tera Patron
In response to Suggy

‎02-04-2025 01:18 PM

Hi @Suggy ,

 

 remember, subscription management is for you to track license spend towards entitlement. Not for anybody else. When that said, then it’s your governance that need to ensure that things are correct. If you just assign license directly without group, then yes, data will be incorrect - but what did you expect. 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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Suggy
Giga Sage
In response to AndersBGS

‎02-04-2025 11:33 PM

Hi @AndersBGS As I have mentioned in my post, I am talking w.r.t Subscription management dealing with per-user subscription. With this, ofcourse governance should be there. Also, when new groups are created, existing groups are removed etc, I need to make changes in the workspace. This comes with additional effort.

But if I just run a report on sys_user_has_role table, I get my numbers there. When our group managers remove users from existing groups or add new members etc, the numbers would automatically reflect in this case.

So I felt like its just creating more work with SM product 🙂

Please correct me if I am wrong or if I am missing anything here.

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