What is the way to know how many times a user visited a particular Dashboard”
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09-14-2023 03:07 AM
Hello All,
Is there any way to know how many times a person visited any Dashboard.
Any help would be greatly appreciated.
Regards,
Bala

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09-14-2023 03:22 AM
Hi,
you can add a onload client script on the dashboad and can store it in a session or cookie. EVerytime the page loads, fetch the cookie and increment and store back. you can store the key as logged_user_your_session_name. This way for every user you can have the number for every user stored seprately.
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09-14-2023 03:22 AM
Hi @Balasai peela,
I'm not completely sure this will work, but it's worth a try.
Create a custom field view count on the pa_dashboards table.
Create a display Business Rule which increases the view count by 1.
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09-14-2023 03:23 AM
check this link
Tracking and Reporting on Dashboard Usage in ServiceNow
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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09-14-2023 03:26 AM
@Ankur Bawiskar That is a nice find!
Especially if you want to see how many time a particular user visited it, instead of a global view count.
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