What role is required for sys_journal_fields other than admin.
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05-04-2022 10:52 PM
I'm using rest api to access sys_journal_fields but I'm getting user not authenticated.
Please let me know the required role to access the comments other than acl access and admin role.
TIA

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05-04-2022 11:06 PM
Hi Vidhya,
User being used should have valid Table Level READ ACL to read the sys_journal_field table.So create a new table level None ACL on sys_journal_field.
- Elevate your roles to security_admin
- Type in sys_journal_field.list in your Filter navigator
- On the Journal Entries list, right click on the column header and choose Configure\Security Rules
- In the Access Controls list you will see there are none specific to the sys_journal_field table. All of them start with * and if you view the read ACL's you will see verbiage in some that say the following:
- To read records on any table the following must apply: user has the admin role(Whatever role you want to give access to like itil) OR glide.sm.default_mode = allow which allows access to all tables in the absence of any other security rules (ACLs)
So the meet your use case, you need to create new ACLs specifically for the sys_journal_field table, do not attempt to update the * ones because that will affect your entire instance.
Also, refer to this thread :https://community.servicenow.com/community?id=community_question&sys_id=f93ca02adb337810a53882630596...
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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05-04-2022 11:15 PM
Is any other way to read and write the comments using rest api without sys_journal_fields access?

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05-04-2022 11:19 PM
Hi Vidhya,
NO!! As Rest api will check whether that user is allowed to read the table "sys_journal_field".
Don't forget to mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep