what roles user requires for inbound REST web service?

[Ak Islam]

Hi

I am trying to access ServiceNow by Rest web service. my user has rest_service role and seems like it can't access servicenow and displays following error.

detail>Failed ACL Validation</detail>

          <message>User Not Authorized</message>

Can anyone please help me to identify what other roles the user needs? This user is an AD user from the same domain and ServiceNow user.

thanks

[sushma261]

Hi,

I tried with the same role web service admin, but it not working. Its working when i give the admin role, but admin role not the right solution.

It's there any other way?

[ersureshbe]

Did you configure mentioned all roles from link?ie., pa_admin, mid_server,import_transfromer, Web_service_admin

[Ashok Katam]

Please make sure "Allow Access to this table via web services" field is checked as TRUE

for all major tables by default it is set to TRUE.. just to make sure...

[franktr]

Are you sure you're using REST?

When I checked, my user was using SOAP, so I had to give them the correct soap-role and no more unauthorized user.

[sushma261]

Me also facing issue 

"message": "Operation Failed",

        "detail": "ACL Exception Insert Failed due to security constraints"

How to rectify this issue?