Thanks Andrew for guiding me through.
Now, I am trying to create a ticket from one instance to another with an attachment as well.
But the receiving instance is not taking the request body now and throwing error while reading the request.
My doubt is that the request body is not properly typecast into string/base64.
Info Message {"error":{"detail":"Cannod decode: java.io.StringReader@102d59","message":"Exception while reading request"},"status":"failure"}
(function executeRule(current, previous /*null when async*/) {
// Add your code here
var request = new sn_ws.RESTMessageV2();
request.setEndpoint('https://example.service-now.com/api/now/table/incident?sysparm_fields=number');
request.setHttpMethod('POST');
//Eg. UserName="admin", Password="admin" for this code sample.
var user = 'admin';
var password = 'admin';
request.setBasicAuth(user,password);
request.setRequestHeader("Accept","application/json");
request.setRequestHeader('Content-Type','application/json');
request.setRequestBody("{\"short_description\":\"This is test ticket created from rest message API\",\"description\":\"This is test ticket created from rest message API\"}");
//get attcahment sysyId
var atttchSysId = getAttcahmentId(current);
gs.addInfoMessage(atttchSysId);
if(atttchSysId!=''){
request.setRequestBodyFromAttachment(atttchSysId);
}
gs.addInfoMessage("request body is "+request.getRequestBody());
var response = request.execute();
gs.addInfoMessage(response.getBody());
})(current, previous);
function getAttcahmentId(currentObj){
var gr = new GlideRecord('sys_attachment');
gr.get('table_sys_id',currentObj.sys_id);
return gr.sys_id.toString();
}
