Suppose during the catalog making .. i have made one variable that is "Language(selectbox)" and in the language drop down we have choices like "arabic" , "swiss" , "us" .And i have made one "Keyboard" variable also ... so if i select the "arabic" opt...
Im looking for a way to Remove that default search filter so that all the response templates gets displayed. Any suggestion on this would be of great help
i have a field on incident task called actual effort - this is a basic duration field where the engineer inputs the amount of time worked on an incident. im not using a time worked as it was requested as a simple input.i have a business requirement t...
Hi there, I am getting an undefined error when trying to look at a JSON payload. The payload is built in the same script, and to debug I am trying to call the name of the payload to check that the name of the CI can be used. This is my test script...
If the grant type is auth code:1. How does serviceNow auto generates new access tokens after they get expired based on the valid refresh token ?
Incident:Value of the incident : Caller as A and impact field as 2if i change the caller to B then impact should change to 3 but if I change it to caller C it should show impact as 2 again. I am losing my old value for some reason function onChange(c...
Hi thereuser criteria evaluates correctly in background script but not using user criteria diagnostic tool function checkCondition(user_id) { var user = new GlideRecord('sys_user'); user.get(user_id); if (user.title.indexOf('DCL') !=...
Based on the following images, which choice best describes what occurs if Discovery sets the name attribute of a discovered Windows Server CI to 'Windows1' and then Altiris discovery runs detecting 'Windows2' for the name attribute on the same CI?A...
Hello Community,I’m working on automating the integration flow test between ServiceNow and Salesforce for incident management I have a scenario where I need to verify if an incident created in salesforce can be accessed in ServiceNow and vice versa a...
Hello, I have a test stuite for the change management. In my first test I created a new Change request. In my next test I want to work with the change request from the first test. I would like to divide it into several tests so that they are clearer ...
Upgraded our DEV Instance our Mid server is now not compatible,Please share where the Vancouver Patch/upgrade file is located for the MidserverOr do I have to use the MidServer installer and re-install/configure the midserver(s) What is the process/w...
We have a requirement to send a custom header, key value pair in the scripted REST API and the second servicenow instance should be able to read the custom header. I am using the below shown script but nothing I am able to achieve so far. Any help he...
How to display theme for a particular group that we create from theme builder
Hello everyone.I have issue on dashboard. if the item name is long, multiple a dot will be displayed.But I want to show all text label.Can you help me to display all the text label it.Thank you very much.
Hi All, I created one catalog item with few Ui policy. Those are working as expected in the RITM and SCTASK level and service portal also while try to submit.But once submit the request, un ADDITIONAL DETAILS tab it's showing all the variables. I tr...
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