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Instance is offline

Hi. I can't access my PDI with error "The instance is offline. Please check again in a few minutes." for 2 days now. Is there any maintenance going on? Will the instance be recovered? Thanks,Francis.

FrancisDarw by Tera Contributor
  • 1287 Views
  • 8 replies
  • 3 helpfuls

Resolved! Unable to submit a Catalog item in Service portal

Hi, I am using ATF for testing a catalog item but stuck in Submit step. For my instance the 'Submit' button label has been renamed to 'Request'. The test steps are:1. Impersonate 2. Open catalog Item (SP)3. Set variable values (SP)4. Submit a Form (S...

SyydQ_0-1736367939551.png
SyydQ by Tera Contributor
  • 1393 Views
  • 5 replies
  • 2 helpfuls

Resolved! AD User Desync

Hi everyoneCurrently our instance is synchronized with the AD through the LDAP Server, Source, Federated ID and SSO Sourcer fields, the client needs to maintain the synchronization of this data in other auxiliary fields and desynchronize the users fr...

Resolved! Completion date must be minimum 15 business days from today

Hi,  I have  a requirement where the date field should not allow user to select next 15 business days. I want to use only Server Side code. Please don't post the links. Kindly help. The schedule sys_ID from the schedules is 090eecae0a0a0b260077a9dfa7...

Dave_p by Giga Guru
  • 2184 Views
  • 11 replies
  • 9 helpfuls

Resolved! Not able to update date time in column

I want to add one column which will show the date and time at which the status of request is change to Completed. I have created the column and created business rule to update the column with the date and time but somehow the script is not working. P...

Akshaykhare by Tera Contributor
  • 1137 Views
  • 5 replies
  • 0 helpfuls

FedEx API integration

So I have integrated FedEx in ServiceNow but when I am sending 30 tracking codes at one time. for few tracking numbers I am getting wrong response from FedEx and If I am sending 10 tracking numbers then getting right response. Why This? Any solution ...

I lost my ranking, and my questions are marked as spam.

Hi,4 days ago, I posted a questions, unfortunately, I don't find my question in the list of posts. So, I posted again. Since then, my ranking went from Giga Guru to Kilo Contributor, also, the history of questions I asked have been lost. Also, the qu...

Dave_p by Giga Guru
  • 1031 Views
  • 12 replies
  • 6 helpfuls