What settings will make the Change Task (change_task)'s DueDate auto-fill?

ayano · ‎01-03-2024

I looked for it but I couldn't figure out.

Harish KM · ‎01-03-2024

Hi @ayano OOB way Due date on ChangeTask will not autopopulate so you can check these things

1. Workflow or Flow designer

2. Business Rule

3. Client Script/UI Policy

3.Check dictionary override on Due date field --> By right click on field->configure dictionary

Regards
Harish

View solution in original post

Tai Vu · ‎01-03-2024

Hi @ayano

If the Change Request in your instance uses Workflow, you can find the setting for Due Date in the Workflow Activity Definition.

Specifically, it calls a script include named WFCreateTaskActivityUtils. Open the script include and navigate to the _createTask function. At line 43, you will find where the Due Date value is set:

this._setDueDate(task, startAt);

In the Flow Designer, the Due Date remains empty. Check out the Subflow "Change - Implementation tasks", no due date has been configured.

Cheers,

Tai Vu

View solution in original post

Harish KM · ‎01-03-2024

Hi @ayano Do you want to populate a default date or it needs to be mapped from some other field?

Regards
Harish

ayano · ‎01-03-2024

Thank you for the comment.
I just want to understand how the default settings work for the Change Task (change_task)'s DueDate auto-fill.

Which workflow is running by default?
Or business rules? ?

Thanks and Regards,

Harish KM · ‎01-03-2024

Hi @ayano OOB way Due date on ChangeTask will not autopopulate so you can check these things

1. Workflow or Flow designer

2. Business Rule

3. Client Script/UI Policy

3.Check dictionary override on Due date field --> By right click on field->configure dictionary

Regards
Harish

Sandeep Rajput · ‎01-03-2024

@ayano You need to create a business rule to auto-fill due date on Catalog task at the time of creation.