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01-03-2024 05:37 PM - edited 01-03-2024 05:37 PM
What settings will make the Change Task (change_task)'s DueDate auto-fill?
I looked for it but I couldn't figure out.
Solved! Go to Solution.

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01-03-2024 06:27 PM
Hi @ayano OOB way Due date on ChangeTask will not autopopulate so you can check these things
1. Workflow or Flow designer
2. Business Rule
3. Client Script/UI Policy
3.Check dictionary override on Due date field --> By right click on field->configure dictionary
Harish
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01-03-2024 08:33 PM - edited 01-03-2024 08:42 PM
Hi @ayano
If the Change Request in your instance uses Workflow, you can find the setting for Due Date in the Workflow Activity Definition.
Specifically, it calls a script include named WFCreateTaskActivityUtils. Open the script include and navigate to the _createTask function. At line 43, you will find where the Due Date value is set:
this._setDueDate(task, startAt);
In the Flow Designer, the Due Date remains empty. Check out the Subflow "Change - Implementation tasks", no due date has been configured.
Cheers,
Tai Vu
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01-03-2024 08:33 PM - edited 01-03-2024 08:42 PM
Hi @ayano
If the Change Request in your instance uses Workflow, you can find the setting for Due Date in the Workflow Activity Definition.
Specifically, it calls a script include named WFCreateTaskActivityUtils. Open the script include and navigate to the _createTask function. At line 43, you will find where the Due Date value is set:
this._setDueDate(task, startAt);
In the Flow Designer, the Due Date remains empty. Check out the Subflow "Change - Implementation tasks", no due date has been configured.
Cheers,
Tai Vu