What settings will make the Change Task (change_task)'s DueDate auto-fill?

ayano
Giga Guru

What settings will make the Change Task (change_task)'s DueDate auto-fill?

I looked for it but I couldn't figure out.

2 ACCEPTED SOLUTIONS

Hi @ayano OOB way Due date on ChangeTask will not autopopulate so you can check these things

1. Workflow or Flow designer

2. Business Rule

3. Client Script/UI Policy

3.Check dictionary override on Due date field --> By right click on field->configure dictionary

Regards
Harish

View solution in original post

Tai Vu
Kilo Patron
Kilo Patron

Hi @ayano 

If the Change Request in your instance uses Workflow, you can find the setting for Due Date in the Workflow Activity Definition.

Screenshot 2024-01-04 at 11.40.22.png

 

Specifically, it calls a script include named WFCreateTaskActivityUtils. Open the script include and navigate to the _createTask function. At line 43, you will find where the Due Date value is set:

 

this._setDueDate(task, startAt);

 

Screenshot 2024-01-04 at 11.31.10.png

 

In the Flow Designer, the Due Date remains empty. Check out the Subflow "Change - Implementation tasks"no due date has been configured.

Timi_0-1704343110288.png

 

 

Cheers,

Tai Vu

View solution in original post

5 REPLIES 5

Tai Vu
Kilo Patron
Kilo Patron

Hi @ayano 

If the Change Request in your instance uses Workflow, you can find the setting for Due Date in the Workflow Activity Definition.

Screenshot 2024-01-04 at 11.40.22.png

 

Specifically, it calls a script include named WFCreateTaskActivityUtils. Open the script include and navigate to the _createTask function. At line 43, you will find where the Due Date value is set:

 

this._setDueDate(task, startAt);

 

Screenshot 2024-01-04 at 11.31.10.png

 

In the Flow Designer, the Due Date remains empty. Check out the Subflow "Change - Implementation tasks"no due date has been configured.

Timi_0-1704343110288.png

 

 

Cheers,

Tai Vu