What to do with existing x509 certificate record in SNOW when renewing
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‎02-08-2018 06:44 AM
Hello all,
I'm preparing to update our SNOW instances with updated x509 certificates for the first time (please bear with me).
From what I have read it looks like I need to simply create a new x509 certificate record in SNOW with the new certificate.
Question: What do I do with the existing x509 certificate record that is due to expire? Do I just leave it there and it will switch over to the new certificate after it expires?
Thanks!
Mike
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‎02-08-2018 07:07 AM
Hi Michael,
Following links should be helpful to you:
Step by Step on updating ADFS Certificate
Certificate X.509 about to expire-how to change it
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎02-08-2018 07:17 AM
short answer is yes, we have always left the old one there and it started using the new one without issue.
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‎02-08-2018 09:01 AM
Thank you both for the replies!
Ankur, I went through all of those links but was unable to find anything specific about what to do with the existing/expiring cert. I'm assuming I am going to need to "flick the switch" manually after uploading the new cert so I can confirm that it is working. Would I just clear the Active flag on the expiring cert record for the new one to take affect?