What to study for csa certification?

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Servicenow10
Kilo Guru

‎04-10-2020 04:18 AM

hi community,

I am planning to give my Service-Now Certified System Administrator certification in the first week of july 2020. can anybody tell me what should i follow step by step like from where to start and if anyone has used any plan or approach do mention it will be very helpful.

 

thanks in advance!!

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asifnoor
Kilo Patron

‎04-14-2020 11:50 AM

Hello Apeksha,

Here is what i suggest you.

1. Finish Service Now fundamentals course on nowlearning website. once you finish this, you will get a voucher which you can use for certification.
2. Then go to certification and download the exam blueprint from here

https://www.servicenow.com/services/training-and-certification/certified-system.html

3. The blueprint gives idea on the concepts from which you get questions and practice them on your PDI

4. Once you feel comfortable with all the concepts, then take some mock tests. You can check for mock tests on Udemy, quizlet and other websites. Try to score maximum in mock tests as that will give you confidence and also you might get some of the questions in the main exam as well.

5. Also don't forget to checkout release notes of orlando. you might get 1-2 questions form that as well.

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP

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asifnoor
Kilo Patron

‎04-14-2020 11:50 AM

Hello Apeksha,

Here is what i suggest you.

1. Finish Service Now fundamentals course on nowlearning website. once you finish this, you will get a voucher which you can use for certification.
2. Then go to certification and download the exam blueprint from here

https://www.servicenow.com/services/training-and-certification/certified-system.html

3. The blueprint gives idea on the concepts from which you get questions and practice them on your PDI

4. Once you feel comfortable with all the concepts, then take some mock tests. You can check for mock tests on Udemy, quizlet and other websites. Try to score maximum in mock tests as that will give you confidence and also you might get some of the questions in the main exam as well.

5. Also don't forget to checkout release notes of orlando. you might get 1-2 questions form that as well.

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP