When a user post a question in knowledge base, how to send a notification?

[jay1111]

When some submit a question in knowledge base, do anyone will get notified ?

Thanks,

Jay

[jesc]

Can you generate a notification for subscribers when a question is asked of that base?

[sachin_namjoshi]

You can subscribe to community questions to receive notifications.

Please check below for more details

https://docs.servicenow.com/bundle/kingston-customer-service-management/page/product/customer-communities/concept/c_communities-subscriptions.html

Regards,

SAchin

[Goran WitchDoc]

It's not the community application. It's the Social Q&A in the knowledge base part.

//Göran

[jay1111]

Thanks for the reply Sachin.