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When an Incident is created, move it to the agent's queue(Inbox) in service operations workspace.

mania
Tera Contributor

‎05-03-2024 01:07 AM

Hi,

 

When an Incident is created, move it to the agent's queue(Inbox) in service operations workspace.

 

Can anyone please help on this, It will be usefull.

 

Thanks!

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