When business rule triggered on table updated by is showing as username

[abed123]

Hi All,
We have business rule on one table. when the state of record moved to close, the child related list records has to be canceled. It is working but updated as showing as 'user name' instead of system. How can we set it as 'system'.

Thanks in Advance!

[Nilesh Pol1]

Hi @abed123 

please find this link it may be helpful 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113503

[abed123]

Hi Nilesh,
Thanks for you reply.
I need updated by system. Instead of system it is showing as user ID of particular user/
Thanks!

[Nilesh Pol1]

Hi @abed123 

please verify by adding following script in you Br.

chlidtable.setValue('sys_updated_by', 'system');

[Community Alums]

Hi @abed123,

This functionality is OOB. You can try to create flow instead of business rule, there you can set run as system. 

Else in BR you can override the updated by  childIncidents.setValue('sys_updated_by', 'system');

If you find my answer helpful, please mark it correct.

Thanks,

Kanhaiya