When I put in the Cost Center Name the Department fills in instead

[richelle_pivec]

This is happening in Catalog Items and in Reports. It is also happening in Dev, Test, and Prod which makes me believe it's something I did...but, I have no idea how.

When I click on the magnifying glass to choose a cost center, I see the list of cost centers (name and code). I choose one of the Cost Centers and then the Department (that is being referenced on the Cost Center form) fills in instead of the Cost Center name.

Any idea how I did this and/or how to undo it?

thanks,

Richelle

[Chuck Tomasi · Accepted solution]

Hi Richelle,

Are the cost center and department two different fields or is the department name showing up in the cost center field?

If it's the former, then check for any client scripts that are watching for a change on the cost center and populating the department. If it's the latter, then it sounds like a display value issue on your cost center table. Easy to fix by finding the field (likely department) and setting it to 'display=false' on the dictionary entry.

[richelle_pivec]

Yes, they are two different fields. The cost center field is on the Cost Center table, and the Department field is on the u_department table and being referenced on the corresponding cost center record.

I did check for client scripts and there weren't any in the catalog item that would effect this...nor any on the reports (that I know of since there don't seem to be any on the reports).

Since it is happening on any reports involving cost centers and all catalog items involving cost centers, I'm wondering if something happened in the table. I'll try the dictionary display value thing. Thanks for the suggestion!

Richelle

[Chuck Tomasi]

Check to see if the department field on the form/report is dependent on the cost center field (or the other way around.) It shouldn't auto-populate, but it may be doing something...

[richelle_pivec]

So, that is really odd (since I don't remember making an initial switch), but I took your advice and marked the "Display = True" for Cost Center Name. It gave me a message that it did that and that it marked "Display = False" for the Code and the Department field. Why those two got to both be true at the same time when the Cost Center Name appears to be on it's own is beyond me.

All I know is that it works now (in Dev)...time for a little testing and setting up a Change to get the fix to Prod.

Thanks for your help!

Richelle