When installing a mid SericeNow server we get 'Invalid service Account' error, but have verified we have a correct service accout/passord

[Bill Emmons]

When installing a mid SericeNow server we get 'Invalid service Account' error, but have verified we have a correct service accout/passord, but get an error during providing the service account. We get through the error that requires the account to be 'Run as a Service '.

[Amit Verma]

Hi @ParkHyunSun 

Please follow below links to solve this :

https://www.servicenow.com/community/developer-forum/mid-server-install-fails-logon-as-service-right...

https://www.servicenow.com/community/itom-forum/service-account-does-not-have-the-quot-log-on-as-a-s...

https://www.servicenow.com/community/cmdb-forum/service-account-for-mid-server-install/m-p/235044/pa...

 It could be an issue created by Windows UAC also. May be the account is not getting created with enough privileges if the installer is not launched "as administrator" so try launching the installer as administrator and see if it helps.

Please try the above recommendations and see if anything helps.

Thanks & Regards

Amit Verma

[ParkHyunSun]

Hi, none of them helped.

I just manually installed MID server, and check the Service Tool of Windows.

[chrohm]

Do an interactive logon in Windows with the service account once before running the MID server installation

[Glenn]

This worked for us. Thank you!