When parent incident gets closed, its associated child incidents should also get closed.

[Parth_S]

Which BR should i use for this case ?

After or Async ?

Is it possible by using both BR's ?

[Runjay Patel]

Hi @Parth_S ,

You can write before BR and use below script.

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
var childIncidents = new GlideRecord('incident');
    childIncidents.addQuery('parent_incident', current.sys_id); 
    childIncidents.addQuery('active', true); 
    childIncidents.query();

    while (childIncidents.next()) {
       
        childIncidents.state = 7; 
        childIncidents.close_notes = 'Closed because the parent incident was closed.';
        childIncidents.update(); 
    }


})(current, previous);

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Runjay Patel - ServiceNow Solution Architect
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[Dr Atul G- LNG]

I echo with Ankur. The BR is OOTB to resolved the child incidents but closure will work on individual level.