When the software licenses date is getting expired, notification has to be sent to user.
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11-24-2022 06:32 AM
Hi,
I have a requirement,
when the license is going to expire, a notification has to be sent to the respective user.
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11-25-2022 03:53 AM
Create a scheduled job that runs daily and the script checks whether the software license record expire date qualify the time you are looking to send the notification.
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11-25-2022 04:41 AM
You can either go with flow designer or scheduled job to achieve this. It will run daily to check e.g. if expiry date is 7 days from now then trigger notification. Flow designer will be easy without any script.
Please mark answer as Correct or Helpful based on impact.
Regards,
Abhijit
ServiceNow MVP
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12-07-2022 10:58 PM
Hi,
Do we have anything OOB set for these notifications ?
(I am checking for both software and hardware flows)
TIA.