When the software licenses date is getting expired, notification has to be sent to user.

vikas raj
Tera Contributor

Hi,

 

I have a requirement,

when the license is going to expire, a notification has to be sent to the respective user. 

3 REPLIES 3

Saiganeshraja
Kilo Sage
Kilo Sage

Create a scheduled job that runs daily and the script checks whether the software license record expire date qualify the time you are looking to send the notification.

Abhijit4
Mega Sage

You can either go with flow designer or scheduled job to achieve this. It will run daily to check e.g. if expiry date is 7 days from now then trigger notification. Flow designer will be easy without any script.

 

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Regards,
Abhijit
ServiceNow MVP

P_ROY
Tera Contributor

Hi,

 

Do we have anything OOB set for these notifications ?

(I am checking for both software and hardware flows)

 

TIA.