When we open any Incident record we have to show all Incident numbers of 'Assigned to' user in aler

Community Alums · ‎01-03-2024

Amit Verma · ‎01-03-2024

Hi @Community Alums

You can use a display business rule on Query to get the incidents assigned to the Assigned To Engineer on your incident record. Refer below snippets for more info :

Output :

Thanks & Regards

Amit Verma

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Community Alums · ‎01-03-2024

Hi Amit,

Thanks for your response.

Anurag Tripathi · ‎01-03-2024

Hi Anil,

Instead of an alert, you should show this in a related list.

Some strong benefits using related list:

Alert would vanish once you click ok but related list will be there.
No Additional scripting required.
Wont look ugly if the list is big.
OOB

Here is the OOB related list you need.

-Anurag