whenever i submitted the Record producer one worknote is showing in incident table

[Srinivasu2]

Hi Community,

whenever i submitted the Record producer the below work note is showing in incident table. 

"Ticket has been sent to Accenture Shared ServiceNow", but rest of things working fine

Will it be fine or it may be issue in future?

Please find the below screenshot and advise

Thanks & Regards,

Srinivasu 

[Saurav11]

Make that BR inactive for once and see if the worknote is still being added