Where are the attachments added to the incident saved?

shiz
Tera Contributor

Which path in ServiceNow can I see the uploaded attachments about incident attachment?

shiz_0-1727318134908.png

 

1 ACCEPTED SOLUTION

Eshwar Reddy
Kilo Sage

Hi @shiz 
 All attachments are stored in sys_attachment table in ServiceNow
Go to the left navigator and type sys_attachment.list and in table sysId column search with your incident sys_id

EshwarReddy_0-1727319472849.png

 

Please mark this response as Correct and Helpful if it helps you can mark more that one reply as accepted solution

Thanks 
Eshwar

 

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3 REPLIES 3

Eshwar Reddy
Kilo Sage

Hi @shiz 
 All attachments are stored in sys_attachment table in ServiceNow
Go to the left navigator and type sys_attachment.list and in table sysId column search with your incident sys_id

EshwarReddy_0-1727319472849.png

 

Please mark this response as Correct and Helpful if it helps you can mark more that one reply as accepted solution

Thanks 
Eshwar

 

Sid_Takali
Kilo Patron
Kilo Patron

Hi @shiz There is a table 'sys_attachment'. You can visit this table and search by Incident Table. All the attachments from system are stored there. 

https://www.servicenow.com/community/itsm-articles/attachments-in-servicenow/ta-p/2305632#:~:text=At... 

Community Alums
Not applicable

Hi @shiz ,

 

All the attachments are stored in sys_attachment table.

 

If this solves your query mark this as correct and helpful.

 

Thanks

Anand