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04-07-2019 04:59 PM
Hi,
After an upgrade you must process your skipped records. When you review and retain, or review and merge, ServiceNow saves these changes in an update set. The documentation says "Note: The system tracks changes to records in an update set so you can apply these changes to another instance later." Where can I find this update set? I don't know what it is called or where the update set is?
Solved! Go to Solution.

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04-07-2019 05:53 PM
Hello, When you manage skipped updates i.e review and merge, revert to base, etc the changes are saved in the update set you are currently working in. If you are not currently working in an update set then the changes are saved to the Default update set.
Hope this helps.
--David

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04-07-2019 05:53 PM
Hello, When you manage skipped updates i.e review and merge, revert to base, etc the changes are saved in the update set you are currently working in. If you are not currently working in an update set then the changes are saved to the Default update set.
Hope this helps.
--David