Where is this health scan?

e_wilber
Tera Guru

Where can I access/install this health scan dashboard? It doesn't mention anything around that.

 

https://docs.servicenow.com/bundle/washingtondc-impact/page/product/impact/concept/healthscan.html

5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

A bit weird Docs page you found (or weird ServiceNow published this page 😀), since you cannot install this yourself.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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James Chun
Kilo Patron

Hi @e_wilber,

 

As per Mark's comment, I don't believe this can be installed on customers' instances.

AFAIK, the tool does not reside on your instance but is rather executed outside of the instance by ServiceNow.

 

You would need to reach out to ServiceNow, maybe your Account Manager or raise a Support case.

By looking at the doc, it looks like the offering is included in the ServiceNow Impact offering but you may be still be able to request it without its entitlement.

 

Cheers

Community Alums
Not applicable

Hi @e_wilber ,

 

As James said, You need to check with your ServiceNow account manager to get this installed (In my previous projects we got it installed) and also you can request for the scans and then review it yourself.

 

Please check https://YOURINSTANCE.service-now.com/now/security-center/home which give more insights on security perspective, similar to the health scan.

 

If my response has resolved your query, please consider giving it a thumbs up ‌‌ and marking it as the correct answer‌‌!

 

Thanks & Regards,

Sanjay Kumar

Mark Roethof
Tera Patron
Tera Patron

And ofcourse this comes with licensing $$$.

 

You could consider using Instance Scan. See the ton of articles I wrote on this subject 😀

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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