where to check service now version
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‎07-11-2016 05:30 AM
where to check service now version in service now instance
Thanks
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‎04-25-2020 11:08 PM
https://yourinstance.service-now.com/stats.do
above will show the build name, thats your instance version.

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‎04-25-2020 11:15 PM
Hi,
Go to the Application Navigator and type stats.do.
Rajasekhar Kolli
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‎05-19-2020 07:15 AM
Should you want to script it...
Looking at the (System Diagnostics > Stats >) Stats page it gives a couple of values you could term "version"; 'Build name' and 'Build tag'.
Build tag is the nore specific so I would take that to be the best version value.
AFAICS: the stats page is populated by the system properties, in the sys_properties table Build tag = glide.buildtag.last.
Given that I believe a "query for current version" would best be:
var version = 'unknown';
var gr = new GlideRecord('sys_properties');
gr.addQuery('name', 'glide.buildtag.last');
gr.query();
if (gr.next()) {
version = gr.getValue('value');
}
// debug
gs.info(version);
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‎05-21-2020 07:06 AM
what if stats.do is restricted , is there any other way to fetch this info in a restricted environment
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‎09-07-2020 08:28 PM
Sidharth, I suspect only Admins can see all of the above 8^(