where to check service now version

Nana5
Mega Guru

where to check service now version in service now instance

Thanks

35 REPLIES 35

rashmi2109
Kilo Expert

https://yourinstance.service-now.com/stats.do 

 

above will show the build name, thats your instance version.

Community Alums
Not applicable

Hi,

Go to the Application Navigator and type stats.do.

Rajasekhar Kolli

Matt102
Giga Guru

Should you want to script it...

Looking at the (System Diagnostics > Stats >) Stats page it gives a couple of values you could term "version"; 'Build name' and 'Build tag'.
Build tag is the nore specific so I would take that to be the best version value.
AFAICS: the stats page is populated by the system properties, in the sys_properties table Build tag = glide.buildtag.last.
Given that I believe a "query for current version" would best be:

var version = 'unknown';
var gr = new GlideRecord('sys_properties');
gr.addQuery('name', 'glide.buildtag.last');
gr.query();
if (gr.next()) {
    version = gr.getValue('value');
}
// debug
gs.info(version);

Sidharth5
Giga Contributor

what if stats.do is restricted , is there any other way to fetch this info in a restricted environment

Sidharth, I suspect only Admins can see all of the above 8^(