Where to check who have access to service operation workspace, one we open the instance?

[Damayanti Sarod]

I want to check who all have  access to Service Operation Workspace, once the instance is opened.
Is there any user criteria/role/Audience defined?
I have highlighted in below SS

[Dr Atul G- LNG]

Hi @Damayanti Sarod 

https://www.servicenow.com/community/developer-forum/any-way-to-see-who-has-accessed-a-workspace-in-...

 look in sys_ui_navigator_history 

[Tanushree Maiti]

Hi @Damayanti Sarod 

Refer: FAQ for Service Operations Workspace

FAQ for Service Operations Workspace

10.     How can I access the Service Operations Workspace?

Access to the workspace for ITSM is controlled by assigning the sn_sow.sow_user role. However, this role does not give any permissions within SOW so these roles should be allocated separately.

The workspace role is already embedded in the ITIL role, so all users with the ITIL role can view key features to get started with Service Operations Workspace for ITSM. To access, click on the Workspaces menu and then select Service Operations Workspace.

For access to the ITOM Operator workspace, there are three different roles which can give you different access. See here for more information on these roles and their activities.

Landing Pages

When you have the correct role, your landing page will be determined by the first audience that you are identified as being a member of. Audiences are collections of users, identified by attributes such as roles allocated, or groups you are a member of. The first audience matched will determine your landing page.

The Landing Page typically includes graphs and lists for items you will be interested in, based on your role, and these can also be configured by your system administrators.