Where to find LDAP GlideLDAPGroups script?

andresgo
Tera Contributor

I'm trying to find information about GlideLDAPGroups.

It seems that it's inside a blackbox that only ServiceNow staff members can see.

 

My question around it is which query does it use to map the members against users. It is applying a filter through the source or through active=true?

 

If it's through the source and there are 2 users with the same name/domain what is the workaround to fix this?

3 REPLIES 3

andresgo
Tera Contributor

Anyone has an idea about this?

Maroonbyte
Tera Contributor

See if below helps to under the usage of GlideLDAPGroups:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0787491

 

When you say "through the source and there are 2 users with the same name/domain", what do you mean?

 

Regards,

Sharad

What I mean by same name/domain is mostly that the system is adding the group memberships to an inactive user.

What happens is that there are two users with same ID and source so I'm wondering if the OOB script is using those filters to match the user instead of adding the active=true.