which connector should be used for integrating solarwinds with serviceNow event management ?

[Venkatesh43]

Hi experts,

        I am trying to integrate solarwinds with event management. I want a push method to receive all events from solarwinds into events table and I have admin access to solarwinds NPM platform and serviceNow instance.What is the best practise for this integration and which connector is preferred ?

Could any one do the needful.

Thanks & Regards,

Venkatesh

[Ankur Bawiskar]

Hi Venkatesh,

Following links should be helpful:

Solarwind does provide an api which can be consumer in ServiceNow

Solarwinds Rest API Complete Documentation |THWACK

Available API for SolarWinds Orion products - SolarWinds Worldwide, LLC. Help and Support

SolarWinds to Service-Now Integration |THWACK

Solarwind integration with ServiceNow CMDB |THWACK

Intergrating Solarwinds and ServiceNow for auto... |THWACK

Using app called ServiceNow to build a configur... |THWACK

Service-Now |THWACK

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[Tony Branton]

Best practice is to use the OOTB Event Connector for SolarWinds.   The connector is hosted on a MID Server and pulls events from SolarWinds.   You can read more about the SolarWinds event connector in the Product Documentation.

[Venkatesh43]

Hi tony,

thank you very much for your reply. I have done in the same way but when tried to create a new mid server , it is showing version incompatibility. what should I do now

[Tony Branton]

Hi, not sure what you've done, however you need to download the MID Server software from your ServiceNow instance (navigate to MID Server > Downloads) and install the MID Server on a server running a supported version of Windows or Linux.   Follow the instructions in the Product Documentation. Be sure to create user credentials assigned the mid_server role before you run the MID Server installer on your Windows or Linux server.

Once the MID Server is up and running and you've validated it in the ServiceNow instance, you'll be ready to create an Event Connector instance for SolarWinds as per the Product Documentation.