Which roles is enabled to see audit history?

loteodor
Kilo Contributor


Hi,

I activated Audit History on a custom table and as an admin user I am able to see it.

I create other custom roles and I associated them to other users (they represent the real users that will use my application). I would like to let these users see the audit history as well, but currently they are not able.

Do I have to associated these users to some specific roles?

Thank you!

7 REPLIES 7

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Lorenzo Teodori,



Here you go


Navigate to System Properties > System


>in the property List of roles (comma-separated) that can access the history of a record, enter the user roles you want to access history.


>Click Save.




Please let me know if you have any questions.




Thanks,


Pradeep Sharma


Hi Pradeep Sharma



We have a similiar issue: till now the System Property was configured for all itil users.


Now I changed it to our custom roles: 4BOS, 4Ast


The problem is: the change is not working. Itil users still see the records in the related list on the incident form ...



Do you have any idea why?



Thanks and regards


Christina


DNC
Tera Contributor

Hi All

 

Can we restrict the audit list based on the group.

if yes, can you provide me the solution.

 

Thanks

Nagarjuna