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‎12-03-2018 10:13 AM
In the activity log, I see that information of field changes such as "assigned_to" is captured. Which table stores this type of information?
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‎12-09-2018 07:34 PM

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‎12-10-2018 11:19 AM
Did you check sys_audit and sys_history_line?
It stores these changes in old and new value column and identifier is ticket sysid
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‎12-12-2018 01:01 AM
Which columns should I refer for the sys_id of the record in these tables.

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‎12-12-2018 09:58 AM
In sys_history_line table, audit sysid and in sys_audit table, document id.
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‎12-09-2018 07:34 PM