While doing e-bonding integration do we have file size limit like only (5 MB) for each attachment

[Priya Singh 2 2]

While doing e-bonding integration do we have file size limit like only (5 MB) for each attachment, we can have or any size file we can add to a ticket?

[Peter Bodelier · Accepted solution]

Hi @Priya Singh 2 2 

The default max size is 10MB set in system property glide.rest.max_content_length.

You can change this with a maximum of 25MB.

If the property doesn't exist follow below steps.

1. In filter navigator, type sys_properties.list to open the properties table
2. Click on New
3. In the Name field - Enter glide.rest.max_content_length
4. In the type select Integer
5. In Value enter 25, if you want to set the max value. This value is in MB.