Who actually approved a request?

Glen3 · ‎03-04-2022

Users that approve requests can have delegates approve requests for them. As far as I know, when a delegate approves the request, the approval record shows the approver user's name, not the delegated user's name whom actually approved it.
I need to create a report that shows the user that actually approved the request. Is there a table or something that shows who actually approved requests?

Melissa Berry · ‎05-12-2022

I was able to accomplish this by adding a new field on the approval table 'Approved by' and creating a after update business rule to update that field.

View solution in original post

Allen Andreas · ‎05-12-2022

Hi Glen,

Glad your issue is resolved. It's best practice to not create fields if you can help it. There was another way to retrieve what you were looking for per the methods I mentioned above, but yes, in the end, creating a new field to house the value upon update to the record that it's approved, can work too 🙂

Take care!

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!