Why are the Fields on New Record form Read Only on Cutom table.

Maxwell3
Kilo Guru

Hello All,

I created a custom table, it is a stand alone table, it does not extend any other table. The default cstom table's role is already assigned to the custom table's ACL OOTB, which include "Create", "Write", and "Read". I assigned that custom table's OOTB role to a custom group, and I assigned some users to that custom group.

The users can see the custom Table, they can update pre-existing records. The "new" button is available to them, so they can create new records, but when they try to create a new record the fields are read only on the new record form.

I also created some custom roles and assigned them to the "Create" and "Write" ACLs, but no luck.

What am I missing?

 

6 REPLIES 6

Maik Skoddow
Tera Patron
Tera Patron

Hi

please share (screenshots) the configuration of the ACLs for your custom table.

Maik

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Did you debug the ACLs on that table?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Harish KM
Kilo Patron
Kilo Patron

Hi you need to check table.* write ACL and see the roles and group roles does it match?

Regards
Harish

ComradeJon
Tera Contributor

For those who face this issue, as @Harish KM you need an ACL for your table.* with operation create. Out of the box the custom table doesn't have that I believe, so you need to create one.