Why are the Fields on New Record form Read Only on Cutom table.
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‎08-11-2022 07:42 PM
Hello All,
I created a custom table, it is a stand alone table, it does not extend any other table. The default cstom table's role is already assigned to the custom table's ACL OOTB, which include "Create", "Write", and "Read". I assigned that custom table's OOTB role to a custom group, and I assigned some users to that custom group.
The users can see the custom Table, they can update pre-existing records. The "new" button is available to them, so they can create new records, but when they try to create a new record the fields are read only on the new record form.
I also created some custom roles and assigned them to the "Create" and "Write" ACLs, but no luck.
What am I missing?
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Scripting and Coding
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‎08-11-2022 08:08 PM
Hi
please share (screenshots) the configuration of the ACLs for your custom table.
Maik
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‎08-11-2022 08:32 PM
Hi,
Did you debug the ACLs on that table?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎08-11-2022 08:35 PM
Hi you need to check table.* write ACL and see the roles and group roles does it match?
Harish

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‎08-11-2023 07:11 AM
For those who face this issue, as @Harish KM you need an ACL for your table.* with operation create. Out of the box the custom table doesn't have that I believe, so you need to create one.