Why custom related list is not gettting linked with Parent record?

Ankita Kolhe
Tera Contributor

Hi Community,

 

I have created custom related list named as Dates & Documents but when creating new record it's not getting linked to its parent record.

 

Relationship for custom related list:

AnkitaKolhe_0-1736486923780.png

 

Also, the parent fields are not populating on child record (client script is in place for this)

AnkitaKolhe_2-1736487147156.png

 

And when saving the Dates & Document record, it's not showing under parent record:

AnkitaKolhe_3-1736487232060.png

 

Could anyone please help  on this?

 

Thanks in advance!

 

 

 

7 REPLIES 7

@Ankita Kolhe 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankita Kolhe 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankita Kolhe ,
If you want to create child task from the Parent of the related, look how Incident and Incident Tasks are configured OOB. You can take learning from it.

We create Incident tasks directly from Incident.


If the above information helps you, Kindly mark it as Helpful.
Regards,
Najmuddin.