why does invalid integer error comes when giving incident state as pending

[priyajagyasi]

when I am changing the state of Incident to pending,it shows invalid integer text in red color below the field.Why is that so?

[Geoffrey2 · Accepted solution]

Right-click on the State field and select Configure Choices.  

Check the value of the Pending choice.   It must be a number.

The state field is an integer field, so if you created a choice with a string as a value, you will get that error.

[priyajagyasi]

Thanks Geoffrey.It is working now.

[arnabwa]

Hi Priya,

Geoffrey is absolutely right about the situation. He just needed to mention "Show Choice List" instead of "Configure Choices". Rest of the instructions are same.
Just check the value of the "Pending" state. We are sure it is having a string as its value. Make it a number/integer. And then you are good to go !!!

Thanks,

Arnab

[priyajagyasi]

Hi Arnab,

Thanks a lot.It is working now.

Regards,

Priya