Why is a form layout record created just by opening a record?

grainer24
Mega Guru

Hello,
Is it normal for a form layout record to be created just by opening a record?

When i tried looking for the email mentioned in the logs by searching for the sys_id of this email, 

grainer24_0-1704847573822.png

 

It seems that a form layout record was created. Is this normal?
I just opened the referenced email and did not do any changes on the form yet it created a form layout record.

grainer24_1-1704847769861.png

Regards,

Vaine

1 ACCEPTED SOLUTION

Hello,
I just found the cause. This is also present in the PDI. When you open a a record for the first time, it creates a form layout record.

Regards

View solution in original post

2 REPLIES 2

SanjivMeher
Kilo Patron
Kilo Patron

Definitely not normal. Check if there is something onLoad on that table, which may be doing it. May need to create a support case if nothing works


Please mark this response as correct or helpful if it assisted you with your question.

Hello,
I just found the cause. This is also present in the PDI. When you open a a record for the first time, it creates a form layout record.

Regards