Why is my Single Sign On throwing it to External Logout?

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tony_carter
Giga Contributor

‎02-24-2017 03:49 PM

We have setup Single Sign On on our Dev Instance, and when we have the adfs redirect it comes up with the following URL/error.

find_real_file.png

At this point to Login we have to backspace the /external_logout_complete.do part of the URL, hit Enter, then it automatically logs us in.

Any ideas how to fix this?

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tony_carter
Giga Contributor

‎07-17-2017 02:24 PM

Finally found the answer:




Redirecting the Logout to the Login Page



Navigate to:


Multi-Provider SSO > Identity Providers



Set


Identity Provider's SingleLogoutRequest


to:


find_real_file.png


I'm sure yours will be different.


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Ripu Daman
Tera Contributor

‎08-04-2021 08:21 PM

Check your Auth(X.509) certificate, most likely it has expired. Following link has the info about how to install a new certificate:

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