Getting Invalid keystore format while clicking on Validate store/Certificate

vinuth v
Tera Expert

‎12-05-2024 04:06 AM

Hi All,

 

I am doing the integration between ServiceNow and Visa Network. For this we are using VISA certificates and uploaded the Visa certificate in the ServiceNow instance ->certificates while clicking on the "Validate store/Certificate" getting  "java.lang.Exception: Invalid key_store : Invalid keystore format". 

 

vinuthv_0-1733400210526.png

 

Kindly help me with the same.

 

Thanks in advance,

Vinuth V

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2 REPLIES 2

Community Alums
Not applicable

‎12-09-2024 05:13 AM

Could be a corrupted Certified File...

1.  Re-download the certificate from Visa's portal.

2.  Validate the certificate file using OpenSSL:

openssl x509 -in cert.pem -text -noout

 

3.  If the validation fails, request a new certificate from Visa.

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Ashley
Kilo Sage

‎06-30-2025 10:20 AM

Good Afternoon,

 

Did you ever get this resolved? I am trying to do something similar but mine is in a PEM format

 

Kind Regards,

Ashley

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