Why the email is not sending to user and showing error?

Community Alums
Not applicable

‎09-28-2023 04:26 AM

 

Hi All,

While sending the email I m getting the error because of the body size is too large and its showing to change system property value.

Email set to send-ignored because its size exceeds the value set in glide.email.outbound.max_body_bytes.  4281409 character(s) were truncated from the body field.

 

If we change the system property or add the system property and does it cause any impact?

 

Please anyone can help me on this to resolve this issue.

 

Thanks,

Sangeetha

0 Helpfuls
  • 220 Views
1 REPLY 1

Sandeep Rajput
Tera Patron
Tera Patron

‎09-28-2023 04:37 AM

@Community Alums System properties are meant to be changed based on the instance requirements. If you wish to support a higher limit than what is provided OOTB, you can choose to set the same value. However, keep a close tab on any performance related issues and revert to OOTB recommended value if you observer any considerable change in the performance of your instance. 

 

0 Helpfuls