why unsubscribe and preference link is not showing in notification

Community Alums
Not applicable

Hi All,

 

I have created a email script notification to set subject and body based on some condition. I have written subject and body both in email script because of that it is not showing. I have given the template as OOB unsubscribe and preference only.

 

How to add the link 

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Anyone can help me on this

3 REPLIES 3

Community Alums
Not applicable

Hi @Community Alums ,

Administrators can add unsubscribe links to notifications so that users can stop receiving particular email messages.

Note: The base system notifications include unsubscribe and notification preferences links.
The system offers two types of macros to create unsubscribe links.
  • An unsubscribe link that creates an email message to the instance.
  • An unsubscribe link that opens the notification preferences for the user on the instance.
Available unsubscribe macros
Unsubscribe type Macro used Description Available parameters

Unsubscribe by email

(Unauthenticated)

${NOTIF_UNSUB} The system generates an HTML mailto hyperlink. When users click the link, their browser or email client creates a pre-formatted unsubscribe email message to the instance. link_text: specify the text to display as a link within quotation marks.

Unsubscribe by notification preferences

(Authenticated)

${NOTIF_PREFS} The system generates an instance link directly to the notification preferences for this notification type. link_text: specify the text to display as a link within quotation marks.

 

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Here’s an example of what users will see.

SandeepDutta_5-1679678377501.png

 

Community Alums
Not applicable

Hi @Community Alums 

I have tried this method by adding this in notification body /Email layout but it is not working. Still it is not showing both the link in my notification

DeepiP
Tera Contributor

Will ${NOTIF_UNSUB} work in calendar type notification? Need help on this.