¿Why user can't see choice list?

andresgt · ‎11-06-2017

Why if I go as Administrator I can see the choice list as specified in the table, but whenever a user opens the record the choice lists appear as blank?

The following image has 10 options, but as a user view they see nothing. Why?

e.g.

andresgt · ‎11-06-2017

The problem was that all users got imported and assigned to a specific language in the platform. It got fixed by assigning the right language where the options were customized. Thanks everyone for the help!

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Pradeep Sharma · ‎11-06-2017

Hello Andres,

Can you login in as admin and impersonate as the user who is facing this issue and check if you can see the list on table sys_choice.list?

andresgt · ‎11-06-2017

Yes, the user can see the table.

Pradeep Sharma · ‎11-06-2017

Weird. Is the issue same for all users or one specific user?

andresgt · ‎11-06-2017

All users, it's the first time something like this happens.