why Wait for condition cancelled in workflow

Saif Al-Bashiti · ‎06-19-2019

Hello expert!

I have a simple workflow , (WAIT FOR CONDITION ) If ( x > y ) >> then wait to be ( x < y )

but the WAIT FOR CONDITION turn to cancelld ! why that ? please save my day

Saif Al-Bashiti · ‎06-29-2019

After hard week , I have solve this issue by adding a timer for 3 second before " Wait for condition "

I found this tip in SNOW doc :

" Note: A Wait for condition activity should only be used to wait for an external event such as a record update, and not one from a workflow setting a value. If you have a workflow setting a value and want to wait for that same field to be seen as 'changed,' try inserting a one-second timer. "

ref : https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/administer/workflow-activities/reference/r_WaitForCondition.html

View solution in original post

Elijah Aromola · ‎06-19-2019

Can you post a screenshot of your workflow?

Saif Al-Bashiti · ‎06-19-2019

Hi Elijah,

please note : its work , until the condition meet the " wait for condition " , please help me

< After execute

Elijah Aromola · ‎06-19-2019

The returned line is setting the state to returned, correct? Try doing a rollback to instead of a wait for.

Saif Al-Bashiti · ‎06-19-2019

Please NO , I need to use " Wait condition "

NOTE : I try a very very simple workflow ( another one ) just includes 2 activity

SET VALUE & " WAIT CONDITION " , and its still not working!!!!!