why Wait for condition cancelled in workflow

Saif Al-Bashiti
Mega Expert

Hello expert!

I have a simple workflow , (WAIT FOR CONDITION ) If ( x > y ) >> then wait to be ( x < y )

but the WAIT FOR CONDITION turn to cancelld ! why that ? please save my day

1 ACCEPTED SOLUTION

Saif Al-Bashiti
Mega Expert

After hard week , I have solve this issue by adding a timer for 3 second before " Wait for condition " 

I found this tip in SNOW doc : 

 

Note: A Wait for condition activity should only be used to wait for an external event such as a record update, and not one from a workflow setting a value. If you have a workflow setting a value and want to wait for that same field to be seen as 'changed,' try inserting a one-second timer. " 

 

ref : https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/administer/workflow-activities/reference/r_WaitForCondition.html

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10 REPLIES 10

Saif Al-Bashiti
Mega Expert

After hard week , I have solve this issue by adding a timer for 3 second before " Wait for condition " 

I found this tip in SNOW doc : 

 

Note: A Wait for condition activity should only be used to wait for an external event such as a record update, and not one from a workflow setting a value. If you have a workflow setting a value and want to wait for that same field to be seen as 'changed,' try inserting a one-second timer. " 

 

ref : https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/administer/workflow-activities/reference/r_WaitForCondition.html